"Hey there, folks! I'm the friendly face you'll find around New Motors of Erie. I may be known for my infectious smile, but it's my genuine desire to help that drives me. Growing up in Findley Lake, NY, I bring a down-to-earth approach to my work. I'm a newlywed still in the honeymoon phase, and an avid Buckeyes fan (proud owner of matching jerseys with my dog!). Beyond my bubbly personality, I'm a food enthusiast. I trained under a culinary master, so I have a discerning palate and can't resist giving cooking tips to my customers. In my previous life, I was a volunteer firefighter and EMT. That experience taught me the importance of empathy and serving others. When it comes to my love for cars, I'm a true enthusiast. You'll often find me streaming car shows in the background. And if we're not talking cars, let's talk fishing, hunting, or anything else under the sun. I'm confident that whether you're a first-time buyer or a car connoisseur, I can help you find the perfect ride that suits your needs. My passion for providing exceptional customer service and my knowledge of our brand will make your experience enjoyable and stress-free."
4.8 / 5 based on 74 ratings (50 written reviews)
I had a great experience working with Donovan. He did an excellent job explaining the features and benefits of the BMW X1 and answered all my questions clearly and thoroughly. I especially appreciated his transparency regarding pricing and the overall buying process, which made everything feel straightforward. Donovan was professional, personable, and maintained a low-pressure approach that made me feel comfortable and making a confident decision rather than feeling rushed into a sale.
— Alexandria E. ,
Donovan is very professional and friendly. He was very helpful in making sure that our purchasing the Legacy went smoothly. He made us feel very confident in his knowledge about the car, and in him! He became more than a salesman, he became a friend!
— Carol O. ,
Donovan is an absolute professional, no pressure salesman. Great to work with and highly recommended!
— William M. ,
Donovan was phenomenal! Has always helped me with anything I’ve needed during my career shopping journey. Always promptly answers all my questions honestly. Will not hesitate to buy another car with Donovan
— Nicholas N. ,
Donovan is great. He is very knowledgable and eager to share what he knows about BMW's. He is my go to and I would definitely recommend him and New Motors.
— Carly R. ,
Great! Smooth process and very professional. He kept me updated in real time with the entire process and what to expect. I am very happy with our sale and communication
— Julie F. ,
Very professional and informative! He went out of his way to make sure we were satisfied!
— Peter C. ,
Donovan is very knowledgable and did a great job.
— William M. ,
Working with a friend not just a sales person.
— Robert M. ,
Donovan is a good guy. We got along very well. I will look him up when I'm interested in another BMW.
— Michael D. ,