# New Motors BMW - Detailed Adviser Profiles > Organization: New Motors BMW > Team Site: https://newmotorsbmw.adviserly.com > Dealership Homepage: http://www.newmotorsbmw.com/ Companion to [llms.txt](https://newmotorsbmw.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Donovan Deboe - Profile: [https://newmotorsbmw.adviserly.com/donovan-deboe/reviews](https://newmotorsbmw.adviserly.com/donovan-deboe/reviews) - Department: Sales (Sales) - Title: BMW Sales - Rating: 4.8 stars (72 ratings, 48 reviews) - Lifetime vehicles sold: 259 - Lifetime vehicles serviced: 327 - Recent vehicles sold: 20 - Recent vehicles serviced: 1 - Sales specialties: ATLAS, X1, X3, X5, X7 - Call: 8148684805 x364 "Hey there, folks! I'm the friendly face you'll find around New Motors of Erie. I may be known for my infectious smile, but it's my genuine desire to help that drives me. Growing up in Findley Lake, NY, I bring a down-to-earth approach to my work. I'm a newlywed still in the honeymoon phase, and an avid Buckeyes fan (proud owner of matching jerseys with my dog!). Beyond my bubbly personality, I'm a food enthusiast. I trained under a culinary master, so I have a discerning palate and can't resist giving cooking tips to my customers. In my previous life, I was a volunteer firefighter and EMT. That experience taught me the importance of empathy and serving others. When it comes to my love for cars, I'm a true enthusiast. You'll often find me streaming car shows in the background. And if we're not talking cars, let's talk fishing, hunting, or anything else under the sun. I'm confident that whether you're a first-time buyer or a car connoisseur, I can help you find the perfect ride that suits your needs. My passion for providing exceptional customer service and my knowledge of our brand will make your experience enjoyable and stress-free." Recent reviews: - 2026-01-03 | 5.0/5 | Brent W. — Donavan is the best. Very kind, knowledgeable, no pressure kind of person that I would be happy to do business with on any occasion. He suggested other possibilities on the less expensive side and on the higher end of the vehicle selections. Covering all angles and options. Not a single presentation of alternate vehicles did I feel any pressure to purchase an automobile from New Motors. This is unlike other experiences I have had with automobiles. Thank you Donavan and New Motors! - 2026-05-02 | 5.0/5 | Nicholas N. — Donovan was phenomenal! Has always helped me with anything I’ve needed during my career shopping journey. Always promptly answers all my questions honestly. Will not hesitate to buy another car with Donovan - 2026-03-18 | 5.0/5 | Julie F. — Great! Smooth process and very professional. He kept me updated in real time with the entire process and what to expect. I am very happy with our sale and communication ### Robert Quinn - Profile: [https://newmotorsbmw.adviserly.com/robert-quinn/reviews](https://newmotorsbmw.adviserly.com/robert-quinn/reviews) - Department: Sales (Sales) - Title: BMW Sales - Rating: 5.0 stars (293 ratings, 204 reviews) - Lifetime vehicles sold: 1067 - Recent vehicles sold: 13 - Sales specialties: 3 SERIES, X1, X3, X5, X7 - Call: 8148684805 x338 I started here at New Motors back in March of 2016 as a Lot Attendant throughout high school and college. I moved into Sales in July of 2018, starting in Volkswagen, then moved into the BMW showroom after a year. Since then, I’ve helped hundreds of customers find the exact car that they’re looking for. Outside of work, I enjoy spending time with my wife and cats, playing golf, video games, and fishing. Recent reviews: - 2026-04-01 | 5.0/5 | Randy F. — Robbie was very personable, helpful and through. With his detailed knowledge of the X5, he helped us navigate the very complex menu systems to set up our new vehicle to accommodate our particular needs. Yes, we would recommend Robbie and New Motors to any of our friends and/or family for their next vehicle purchase. Randy and Toni Flament - 2026-03-04 | 5.0/5 | Joseph H. — Robby did a great job with our buying process. It took us a bit of time to figure out what we wanted. He was able to help us navigate and find the right vehicle. He continues to go above and beyond after the sale. His follow ups are timely and appreciated. - 2026-05-03 | 5.0/5 | Deanna S. — My overall experience was great, Robbie was attentive, and communication was excellent. He made purchasing my vehicle easy. ### Steve Lobaugh - Profile: [https://newmotorsbmw.adviserly.com/steve-lobaugh/reviews](https://newmotorsbmw.adviserly.com/steve-lobaugh/reviews) - Department: Sales (Finance) - Title: Finance Manager - Rating: 5.0 stars (365 ratings, 250 reviews) - Lifetime vehicles sold: 1099 - Recent vehicles sold: 11 - Sales specialties: ASCENT, CROSSTREK, FORESTER, IMPREZA, OUTBACK - Call: 8148684805 x346 Working in sales allows me to interact with our amazing customers each day. Solving their vehicle problems is my top priority. I make sure every guest receives quality service, along with the knowledge and details they need to make a smart purchase. Customers enjoy working with me because they know I will go above and beyond to keep them satisfied. Outside of work, I love to spend time with my fiancé and children. They are the best part of my world! Some of my hobbies include camping and riding 4-wheelers. Recent reviews: - 2025-10-30 | 5.0/5 | William B. — Always a great experience. This is our 5th new Subaru since 2020. This is a great products. Steve is a great sales rep for you he’s knowledgeable with his products contacts me about reminders and new programs and new products coming out too. Thanks - 2025-10-30 | 5.0/5 | Barbara E. — Steve is great and very knowledgeable with helping me with my new Crosstech. I so pleased with knowing he will always answer my questions and look forward to seeing him whenever I visit the dealership. Thanks Steve - 2025-12-03 | 5.0/5 | Cynthia T. — I have no complaints at all. Steve is both professional and personable. We could not have had a better experience in purchasing our cars from a dealership. Dealing with Steve with Steve was easy and smooth. ### Steve Quinn - Profile: [https://newmotorsbmw.adviserly.com/steve-quinn/reviews](https://newmotorsbmw.adviserly.com/steve-quinn/reviews) - Department: Sales (Sales) - Title: BMW Sales - Rating: 5.0 stars (481 ratings, 314 reviews) - Lifetime vehicles sold: 1611 - Recent vehicles sold: 15 - Sales specialties: 3 SERIES, 5 SERIES, X1, X3, X5 - Call: 814-868-4805 ext 348 As an award winning salesperson with over 37 years in the automobile business, I have thorough knowledge of Domestic, Foreign, High-line, Exotic, and Classic automobiles. My belief is in selling in volume, as well as perfect customer satisfaction. Finding the perfect car, and matching it to the perfect program and terms for any lifestyle, will always be my goal. This is why I have sold cars in 27 states, as well as shipping them as far as Vietnam. I am in the top 20 salesperson in our region, and I have completed dozens of European and Performance Center Deliveries. I was awarded with the highest customer satisfaction index in the entire country! I have sold cars that range in price from $900 to $185,000. Guests can depend on me to work hard to earn their business, and to keep them as my customer. Contact me today at stephenquinn@newmotors.com or 814-866-4341 for a personal consultation to find your ideal automobile. Recent reviews: - 2025-12-27 | 5.0/5 | Frank F. — I always enjoy enjoy working with Steve. He is extremely knowledgeable and always quick to answer my questions. Steve is one of those salesman that go above and beyond your expectations. Honestly, if it weren't for Steve, I probably wouldn't be driving a BMW. - 2026-05-01 | 5.0/5 | Robert G. — My overall experience with Steve and my purchase was excellent. I didn’t feel pressured whatsoever Steve was willing to do whatever it took to make me comfortable in making a decision. I definitely would do business with him again - 2025-10-29 | 5.0/5 | John B. — A Great Experience !! With all the purchases I have made with Steve over the many of years he has always taken the time to fully explain all the options I have down to the delivery of the car. Much appreciated Steve !! ### Mark Tinsman - Profile: [https://newmotorsbmw.adviserly.com/mark-tinsman/reviews](https://newmotorsbmw.adviserly.com/mark-tinsman/reviews) - Department: Service (Service) - Title: BMW Service Advisor - Rating: 4.9 stars (175 ratings, 106 reviews) - Lifetime vehicles serviced: 13037 - Recent vehicles serviced: 169 - Call: (814) 868-4805 x387 Hello! As your BMW Service Advisor, I’m thrilled to be part of the team creating great experiences for our customers. My approach to this work is deeply rooted in the “Golden Rule”—treat others as I would like to be treated! I’ve served in the automotive industry for over 20 years now and it’s been my pleasure helping others keep their cars running smoothly and safely. Originally from Erie, PA, I studied design engineering—knowledge that informs my understanding of the great makes and models we service. Whether you’re coming in for routine maintenance or something more complex, we’ll take good care of you and your car! Recent reviews: - 2024-07-25 | 5.0/5 | Thomas C. — always a outstanding experience at NEW motors with Mark. Professional and courteous relationship. Mark is the person for anything BMW - 2024-07-18 | 5.0/5 | Robert P. — Got the car in immediately upon arrival. Serving was as expected and timely - 2024-07-12 | 5.0/5 | Donald T. — Great to work with. Is very knowledgeable gets the job done 👍👍🖖 ### Andrew Vollant - Profile: [https://newmotorsbmw.adviserly.com/andrew-vollant](https://newmotorsbmw.adviserly.com/andrew-vollant) - Department: Plus (Management) - Title: General Sales Manager - Lifetime vehicles sold: 19 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK - Call: 814-868-4805 ext 336 ### Brett Vollant - Profile: [https://newmotorsbmw.adviserly.com/brett-vollant](https://newmotorsbmw.adviserly.com/brett-vollant) - Department: Plus (Management) - Title: Used Car Manager - Lifetime vehicles sold: 12 - Recent vehicles sold: 1 - Sales specialties: CIVIC, ENCORE, LEGACY, SANTA FE SPORT, TORRENT - Call: 8148684805 x200 Welcome to New Motors of Erie! I'm Brett Vollant, a Used Car Manager. I joined the team in February 2005, but my automotive career started 22 years ago. I am proud of my longevity in the auto industry and my loyal customer base. Guests can count on me for honest and straightforward service. My goal is to find you the perfect vehicle while earning a customer for life! Please don't hesitate to contact me with any questions; I am here to help! ### Emily Garrett - Profile: [https://newmotorsbmw.adviserly.com/emily-garrett](https://newmotorsbmw.adviserly.com/emily-garrett) - Department: Plus (Internet Sales) - Title: Internet Sales - Call: 8148664178 My coworkers like to call me Snacks because when we go four-wheeling, I always make sure everyone is fed! When I'm not out enjoying the woods, I like to spend time out on Lake Erie fishing and boating. I have been apart of the New Motors team since December 2019, and am known for my bright personality and ability to make others feel welcomed. The best aspect of working at the dealership is helping our guests and seeing the happiness on their faces. I have a genuine love for my job and vehicles and proudly provide my customers with a kind, compassionate, and understanding experience. ### Heather Tyree - Profile: [https://newmotorsbmw.adviserly.com/heather-tyree](https://newmotorsbmw.adviserly.com/heather-tyree) - Department: Plus (Operations) - Title: Controller - Call: 8148684805 I am a native of Warren, PA, and began my auto career in June of 2000 while finishing my B.A. in Communication studies at Edinboro University of PA. I worked in the accounting office here at New Motors from 2010-2014 and re-joined the staff in April of 2019 as Controller. My husband and I have three children and one grandchild. When I'm not in the office, I like to travel with my family, cook, attend my children's sporting events, and root for the Pittsburgh Steelers. ### Jessica Kutterna - Profile: [https://newmotorsbmw.adviserly.com/jessica-kutterna](https://newmotorsbmw.adviserly.com/jessica-kutterna) - Department: Plus (Operations) - Title: Accounting - Call: (814) 868-4805 x300 From the moment you walk through our dealership doors, you can depend on me for quality service and a smile. Our customers are like family, and we do everything to ensure they have the best automotive experience. When you choose New Motors, you are choosing a company that always puts its customers first! ### Joe Armbruster - Profile: [https://newmotorsbmw.adviserly.com/joe-armbruster](https://newmotorsbmw.adviserly.com/joe-armbruster) - Department: Plus (Internet Sales) - Title: Portfolio/Buying Center Manager - Call: 814-868-1148 Welcome to New Motors in Erie! My name is Joe Armbruster and I have been with the dealership since 2006. I'm proud of how far I have come in this industry; from answering the phones to managing the department! I also handle digital advertising and the websites. When it comes to customer service, my goals are to remain proactive and to always put the interests of the customers first. I'm known amongst my colleagues as the "tech guy." I have a passion for technology and love seeing how much the industry has evolved over the last decade. Outside of work, I enjoy playing video games, bowling and traveling. I'm also a fan of all Cleveland sports teams! I believe in going that extra mile to help people whenever I can! ### Keisha Hines - Profile: [https://newmotorsbmw.adviserly.com/keisha-hines](https://newmotorsbmw.adviserly.com/keisha-hines) - Department: Plus (Internet Sales) - Title: Business Development Center Manager - Call: 814-868-4805 ext 311 Hi! I’m Keisha Hines and I have been working for New Motors of Erie since 2015. I love being able to grow as an individual within this amazing organization. We have the best customers in the auto industry, and they can count on me for quality service. I take pride in knowing that I go that extra mile to provide answers to my customers’ questions, and do everything possible to help navigate them through the car-buying process with ease. I have an Associate’s degree in Photography. In my free time, I enjoy camping and riding motorcycles with my husband. His name is Jeff and we have been married for 15 years; we have two amazing children whom we adore; spending time with them is the best part of our day. Every summer, we enjoy taking a family adventure, traveling to a new cave to explore. ### Michele Happy - Profile: [https://newmotorsbmw.adviserly.com/michele-happy](https://newmotorsbmw.adviserly.com/michele-happy) - Department: Plus (Finance) - Title: Finance Manager - Lifetime vehicles sold: 2 - Recent vehicles sold: 1 - Sales specialties: OUTBACK - Call: 814-868-4805 x341 As a Finance Manager at New Motors of Erie, you can rely on me for quality service and transparency. I will take the time to listen to your needs and work hard to find you a good financial option regardless of your credit history. My job is to strive on your behalf, and I try to do just that. I joined the auto industry in 2011 and became a team member here in January 2021. I love working in the auto industry. It feels great to see how happy our clients are after purchasing a vehicle from New Motors. Enjoy your time on the website, and please stop by for service you can count on! ### Nate Bird - Profile: [https://newmotorsbmw.adviserly.com/nate-bird](https://newmotorsbmw.adviserly.com/nate-bird) - Department: Plus (Finance) - Title: Finance Manager - Call: 8148684805 x316 Thanks for stopping by the New Motors of Erie website! We look forward to meeting you and helping you find great financing deals on the vehicles of your dreams. Everyone knows me for being a big family man. I have three boys and a beautiful wife of 10 years. They are my world. I work hard every day for them. My auto career began 23 years ago, and it has been an incredible journey. Learning more about auto deals, and meeting fantastic people make this the perfect job! ### Ryan Blood - Profile: [https://newmotorsbmw.adviserly.com/ryan-blood](https://newmotorsbmw.adviserly.com/ryan-blood) - Department: Plus (Parts) - Title: Parts Manager - Call: (814) 868-4805 x302 Joined the auto business in 2003, and I’ve maintained a reputation for being honest, fair, and knowledgeable. I grew up in Springboro, PA and attended Conneaut Valley. I love family time with my wife, Gretchen, and our baby girl, Brooklyn. They are my world! I also love to go dirt track racing and to root on the Oakland Raiders. ### Shelly Thomas - Profile: [https://newmotorsbmw.adviserly.com/shelly-thomas](https://newmotorsbmw.adviserly.com/shelly-thomas) - Department: Plus (Service) - Title: Service Director - Lifetime vehicles serviced: 231 - Recent vehicles serviced: 5 - Call: 8148684805 x324 I started my career with New Motors in 2000 in the parts department. In 2006 I moved into the service department as the warranty administrator and spent the next eight years honing my craft. I left New Motors in 2014 with my husband, and we opened a shop in Waterford. Our motto was a CS Lewis quote, "Integrity, its what you do when no one else is looking..." In 2020 I was approached to come back to where it all started and run the service department. I enthusiastically accepted the position to go back home, where it all began. I firmly believe it's what we do when no one else is looking-we don't just say it; we truly believe it, and it's what you can expect when coming to New Motors. ### Tony Confer - Profile: [https://newmotorsbmw.adviserly.com/tony-confer](https://newmotorsbmw.adviserly.com/tony-confer) - Department: Plus (Management) - Title: BMW/VW Sales Manager - Lifetime vehicles sold: 252 - Recent vehicles sold: 1 - Sales specialties: CROSSTREK, FORESTER, IMPREZA, LEGACY, OUTBACK - Call: 814-868-4805 x305 Hi! I’m Tony and I have been working at New Motors since October 2013. I am proud to work for a reputable company that doesn’t use pushy sales tactics. We are a laid back sales team that puts more focus on finding our customers the perfect vehicle, instead of pushing a vehicle on them that they don’t want. Customers enjoy working with me because I listen to their needs, taking the time to help them find a car that they will love. I go above and beyond for my clients, doing everything possible to make their buying experience pleasurable. Spending time with my family is a priority, especially my wonderful wife, Sarah, and two amazing daughters, Kayleigh and Kyleigh. In my spare time, I also enjoy watching football; my favorite team is the Las Vegas Raiders.